Will Office 2021 stop working after support ends?
The applications may continue to work after October 13, 2026, but Microsoft ends security updates, bug fixes and technical support. We'll check your exact edition and recommend a supported path. Read Microsoft's explanation.
Do we need new licenses or a cloud subscription?
We check what you already own first. An existing Microsoft 365 plan may include supported Office apps. Where a subscription isn't suitable, we can assess a supported commercial perpetual-license option. Software is separate from CodexxPro's service fees, and your business keeps ownership of its accounts and licenses.
Can we book the upgrade without monthly care?
Yes. The assessment, upgrade project and monthly service are separate choices. We agree the project scope and schedule first, then discuss ongoing care if it fits your needs.
What's the difference between managed IT and on-site service?
Managed IT is an ongoing relationship for supporting and maintaining your business technology. On-site service brings a technician to your workplace for hands-on tasks. You can discuss either option with us, or a combination of both.
Where do you provide on-site support?
Our service region is Southeast Alaska. Email us with your community, workplace location, and the help you need so we can confirm availability, travel arrangements, and scheduling.
Can we start with a single issue or project?
Yes. Tell us what you're working on—whether it's a troubleshooting need, a new setup, or an upgrade. We'll discuss the scope and whether ongoing support would also be useful.
How do we get a quote?
Email codexxpro@outlook.com with your location, a short description of your needs, and your preferred timing. We'll use that information to start a conversation about the work and pricing.